Apple has lost it completely:
On macOS Sierra, when you click the play/pause button on attached headphones and Siri is Off, an alert comes up asking you whether you want to enable Siri. Every. Single. Time. No matter what you do. (Reported: Radar 28386625.)
On iOS 10, if the screen is off, the Lightning headphone adapter stops playing back music after five minutes.
On iOS 10, the controls on Lightning headphones stop responding intermittently.
I don’t say they’ve lost it completely because they’re completely debilitating bugs, I say it because anyone who’s affected would find it in the first day of use, and millions of people are affected.
You don’t get to say that everything just works, you don’t get to say that you’ve considered every detail, you don’t get to say that you have a good enough grasp of how your customers are using their products if this is the kind of stuff that slips through. Not the kind that appears in the first beta builds as everything is barely starting to click together – the kind that ships to millions of customers.
I don’t wish for someone to be fired over this, I just wish there were two grumps on every product team who didn’t buy into the full vision and who imagines what it’s like for some of these millions of customers to actually use what they’re putting together. Will the company who prides itself on “saying ‘no’ to a thousand things” please stop thinking up ways to build cars for ten seconds and test the stuff it’s shipping today?
(TL;DR: Bro, do you even test?)